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ANDALAN FLUID SISTEM GET ISO 9001: 2015
Achieving ISO 9001:2015 certification marked a step in PT Andalan Fluid Sistem (AFS)’s journey to build a quality management system focused on customer needs. This achievement reflects the company’s commitment to maintaining consistent processes and continually improving service quality.
ISO 9001:2015 Certification at PT Andalan Fluid Sistem
ISO 9001:2015 is an international standard specifying requirements for a quality management system. It provides a framework for organizations to manage their processes so they can consistently deliver products and services that meet customer needs and applicable requirements.
For AFS, attention to quality is an important part of building working relationships with customers. Understanding the work required and maintaining consistency in its execution remain priorities in the company’s service efforts.
A Focus on Consistency and Customer Satisfaction
Customer satisfaction is a key focus of quality management systems. Understanding customer needs, maintaining communication, and responding to feedback support efforts to improve the service experience.
Through this commitment, AFS strives to maintain service quality and provide solutions suited to the work required. Consistency remains a priority throughout the working relationship, from discussing requirements to delivering completed work to customers.
A Commitment to Continual Improvement
Achieving certification provides encouragement to continue evaluating and improving processes. For AFS, improving quality is an ongoing effort that requires the involvement of the entire team and attention to customer needs.
A subsequent development in the company’s quality management journey is described in the article on PT Andalan Fluid Sistem’s ISO 9001:2015 Recertification under Certification Cycle 8.
For hydraulic cylinder repair and reconditioning, please contact the PT Andalan Fluid Sistem team to discuss your unit’s condition and service requirements.